Care Instructions & Warranty Coverage
How To Care For Your Investment:
- We recommend using coasters and placemats for hot and cold items such as cups, glasses and dishes,
- Keep the humidity even to help prevent wood movement, 35% to 50% humidity is the favored range,
- Protect the surfaces from writing utensils as writing directly on the surface can be damaging, always use something to to block this type of direct pressure,
- Chemicals are not needed to keep your furniture clean, please use a lightly dampened cloth only,
- To move furniture items with legs, always lift and never drag. Dragging increases the likelihood of damaging the legs
Warranty:
- We offer a One Year Limited Warranty of tables and their bases
- Repairs and replacements are provided on manufacturing defects and will not be extended to:
- Natural variations in the wood caused by season changes and humidity
- Inappropriate storage or lack of care (see above care instructions)
- Misuse or abuse
- Damage incurred by third party moving & storage companies
- Small cracks less than 1/16” wide
- Warping less than 10% of the overall width
- Expansion or contraction of glue or epoxy filled voids less than 1/16”
- Exposure to outdoor elements or excess moisture
- Indoor environments where the relative humidity level is not between the ideal range of 35% to 50% (see above care instructions)
Warranty claims due to damage from shipping or defects must be made within 14 days of delivery or installation