Warranty and Returns Policy
Warranty and Care instructions-
Tables and their bases have a one year warranty. We will repair or replace the product due to manufacturing defects and will not warrant against natural variations caused by the changing of seasons/humidity. The size and shape of wood tops change due to heat and humidity, this is a natural movement. Live edge woods have natural defects and irregularities and inconsistencies. These are considered desired effects. Any claims of shipping damage or defects must be made within 14 days of purchase.
Our wood comes from sustainable forest products that are locally sourced salvaged and reclaimed woods. Most of these are fallen trees from storms or dead trees thus reducing our carbon footprint. All woods that are locally reclaimed are fully kiln dried which reduces wood movement ensuring the product will last a long time.
Issues that we do not cover..
Any damage that is caused by misuse or abuse. Small cracks less than 1/16" wide. Warping less than 10% of the overall width. Damage cause by third-party shipping companies. The expansion and contraction of glue or epoxy filled voids less than 1/16''. Wood products exposed to the outside environment or excess moisture, or places indoors that do not have a relative humidity between 35% to 50%.
Use coasters and place mats for any hot or wet items.
Keep the humidity even to prevent wood movement. 35% to 50% is optimum.
Wood can be damaged from writing directly on the surface, always use something to block the pressure.
Never drag tables, always lift them when moving, otherwise this may damage the legs.
Clean the the surface with a lightly dampened cloth.
If you have any questions regarding the warranty or how to care for your piece, please e-mail questions or concerns to the (Contact Us) section on this site.